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Comparison

Shipamax alternatives

Mirage vs Shipamax, now part of WiseTech Global

Shipamax, the machine-learning document automation product for freight forwarders, has been part of WiseTech Global since its acquisition was announced in November 2022, and WiseTech said it would embed it in CargoWise. For teams outside CargoWise, or with documents spread across several systems, here is how the alternatives compare.

Published Last updated Vendor facts last verified

What happened to Shipamax

WiseTech Global, the company behind CargoWise, announced the acquisition of Shipamax on 2 November 2022. Its announcement said that integrating and embedding Shipamax into the CargoWise document engine would give customers accurate data and remove document management costs.

Today the Shipamax website shows a notice that Shipamax is part of WiseTech Global and sends visitors to WiseTech Global's main site. Neither page says whether Shipamax is still sold as a standalone product to forwarders who do not use CargoWise; WiseTech is the one to ask.

If you run CargoWise, the document capability inside it is the first thing to evaluate. If you run another TMS, several systems, or a mix of freight, customs and invoice documents that no single product covers, the alternatives below are the relevant ones.

Key Takeaways

  • Shipamax is part of WiseTech Global since an acquisition announced on 2 November 2022, with its technology going into CargoWise.
  • CargoWise users should evaluate the built-in document capability first.
  • For other TMS, several systems, or quote, invoice and customs steps around the documents, Mirage deploys agents that write into those systems.
  • Mirage publishes per-deployment results rather than a headline accuracy figure.

At a Glance

AspectMirageShipamax
StatusIndependent company, deployed with clients in six countriesPart of WiseTech Global since the acquisition announced on 2 November 2022
Where it runsInside your systems: CargoWise (through eAdaptor), Descartes, Magaya or another TMS, plus ERP and customs tools, through the interface each one providesBeing embedded in the CargoWise document engine, per WiseTech's announcement
Extraction approachAI agents, no per-carrier templates to maintainMachine learning, no rules or templates to maintain
Document scopeBills of lading, commercial invoices, packing lists, customs declarations, CMRs, carrier invoices, quote requestsBills of lading, commercial invoices, accounts payable invoices
Deployment modelForward-deployed engineers map your formats and wire the agents into your systems, then run themSoftware product; today delivered through WiseTech Global
Published resultsPer deployment: 90%+ of standard freight RFQs answered automatically at OFRET Groupe; 70% less manual data entry on freight documents at TranswinNo single accuracy figure in its public materials
Time to productionProof of concept a week after the first meeting; first workflow in production in 4 to 6 weeksNot published

Key Differences

CargoWise or not

Shipamax's future, as WiseTech described it, is inside CargoWise. A forwarder on CargoWise should start there. A forwarder on another TMS, or on several systems at once, needs something that writes into those systems, which is what Mirage deploys.

Documents beyond the inbox

Shipamax was built around documents arriving by email and synced into the TMS. Mirage covers that and the steps around it: quote requests answered from rate tables and lane history, carrier invoices audited against contracted rates, customs data checked before filing.

Who does the integration

With a product, your team configures it. With Mirage, its own engineers map the document formats and the systems, and stay to run the agents in production.

Advantages and Limitations

Mirage

Advantages

  • Writes into CargoWise, Descartes, Magaya and custom TMS or ERP systems
  • Covers freight documents, quote requests, carrier invoice audit and customs data checks
  • Engineers map document formats and integrations and run the agents
  • Proof of concept a week after the first meeting

Limitations

  • Not self-serve: an engineering engagement, not a signup
  • A launch cost before anything runs: from $10,000, then from $1,000 a month
  • Does not file customs declarations: it prepares and checks the data before filing

Shipamax

Advantages

  • Template-free machine learning trained on logistics documents
  • Now backed by WiseTech Global, inside the CargoWise ecosystem
  • The natural first look for a CargoWise user

Limitations

  • Its direction, per WiseTech, is the CargoWise document engine
  • Availability outside CargoWise is not stated publicly
  • No published accuracy figure to compare against

Real-World Use Cases

A CargoWise forwarder

Start with the document capability inside CargoWise and ask WiseTech what Shipamax brings to it. Mirage is relevant when the work spans systems CargoWise does not cover, or document types the built-in capability does not handle.

A forwarder on another TMS

Bills of lading, invoices and packing lists read and written into Descartes, Magaya or an in-house TMS, with every doubtful field routed to a person: that is Mirage's logistics deployment.

Accounts payable invoice automation

Carrier invoices checked against contracted rates and shipment records before payment, the job people searching for a Shipamax invoice alternative usually describe. Mirage runs it as freight invoice audit.

How to Choose

Start with your TMS. On CargoWise, evaluate what WiseTech now offers first; the integration is already there. Elsewhere, the question is which product or team writes into your systems and handles the exceptions.

Then look at the scope. If the need is one document type arriving by email, a product may be enough. If it is several document types, several systems and a quote, invoice or customs step around them, a forward-deployed team that maps and runs the whole flow is the closer fit.

Where Mirage fits on US and UK operations

For US forwarders, NVOCCs and carriers, Mirage reads bills of lading, commercial invoices, packing lists, delivery receipts and carrier invoices and writes them into the TMS in place, with exceptions routed to a person. US customs entries stay with your licensed customs broker: Mirage prepares and checks the data, it does not file. Our guides cover the detention and demurrage rules for US trades and carrier onboarding checks under FMCSA.

For UK operations the same applies to import and export paperwork: documents are checked against the shipment record before they reach your customs system or your agent, and Mirage does not replace the agent's filing.

Sources

The statements about Shipamax and WiseTech Global come from the two pages below, read on 1 October 2026. Nothing else about Shipamax's current status is stated here.

Sources: WiseTech Global, "WiseTech Global acquires industry-leading data entry automation business Shipamax", 2 November 2022, shipamax.com, home page notice

FAQ

  • WiseTech Global announced the acquisition of Shipamax on 2 November 2022 and said it would embed Shipamax in the CargoWise document engine. The Shipamax website now says Shipamax is part of WiseTech Global and directs visitors to WiseTech Global's site.

  • On CargoWise, the document capability inside CargoWise is the first to evaluate. On another TMS, or across several systems, Mirage deploys agents that read freight documents and write them into those systems, with its own engineers doing the integration.

  • Yes. Mirage's freight invoice audit checks carrier invoices against contracted rates and shipment records before payment and flags discrepancies with their source document.

  • Yes. Mirage connects to CargoWise through eAdaptor, the interface WiseTech provides for outside systems, set up by the client's CargoWise administrator, and to Descartes, Magaya and other TMS, ERP and customs platforms through the interface each one documents. Mirage holds no WiseTech partnership or certification; the CargoWise integration page sets out the connection, the documents and the pilot.

  • Neither WiseTech's announcement nor the Shipamax website says so either way. Ask WiseTech Global directly.

Mirage for Freight Documents

Logistics

Mirage's logistics agents read bills of lading, customs documents, carrier invoices and quote requests and write the result into your TMS and ERP, deployed and run by engineers who work inside your operation.

See the logistics page

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