Platform

Mirage OS

The operating layer for complex operations.

Deployable anywhere. Built around your operation, not around a product.

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Mirage brings your systems, your operational data and your decisions into one environment where agents can execute real work. Agents execute, your teams stay in control, and leaders get visibility across the operation.

Work that used to move by email and spreadsheet now runs end to end, with permissions and traceability built in.

01 Connect

Connect your existing systems

Mirage engineers connect your ERP, transport, maintenance and field systems, along with the emails, PDFs and spreadsheets the operation actually runs on. Nothing is replaced and no migration is required.

02 Model

Model how your operation actually works

We map your objects, your rules and your exceptions: projects, shipments, orders, assets, sites, suppliers. Agents work from your operational context, never from a generic template.

03 Execute

Execute across multi-step workflows

Agents read, compare, validate, update systems, trigger actions and escalate what does not fit. The work moves forward inside the tools your teams already use.

04 Govern

Govern every action the agents take

Permissions by role, human approval where the workflow needs it, and a level of autonomy set for each workflow. Every agent action is traceable to the input and the rule that produced it, and anything past a threshold goes to a person.

05 Operate

Operate with interfaces built around the work

Review queues, operational applications, mobile workflows and full control rooms, built for the operation rather than added as another dashboard.

One operation, end to endIllustrative example

Shipment review

01 / 05

Bring the source documents together.

An order in the ERP and a delivery note in an email become inputs to the same workflow.

ERPPurchase orderSupplier, items, quantities
Email / PDFDelivery noteShipment, items, quantities

NextLink the documents to the operation

Every deployment makes the next one faster

As your teams work with the agents, corrections and decisions become rules the system applies from then on. The integrations and operational context built for the first workflow carry into the next.

Built to work with what you already run

Where a documented interface exists, Mirage connects to it. Where none exists, our engineers build the connector during deployment.

Operations

  • Enterprise resource planning
  • Transport and warehouse management
  • Maintenance systems

Data & documents

  • Document and drawing repositories
  • Email and file systems
  • Databases and data warehouses

Field & legacy

  • Industrial control and telematics
  • Sensors, cameras and weighbridges
  • Internal and legacy software

Security and governance, built into every deployment

Forward Deployment

01

Deploy anywhere.

Cloud, private cloud, your own cloud account, sovereign cloud, on-premise, or edge and offline environments.

02

Control every action.

Role-based access, human approval flows and configurable autonomy for each workflow.

03

Prove what happened.

Full audit history, with every agent action traceable to the input and the rule that produced it.

The Mirage deployment method

Five steps, in this order, for every deployment in every sector: Observe, Map, Build, Run, Expand.

  1. Observe

    Engineers spend time with the operational team before writing anything, to see how the work is actually done.

    What it settles

    • How the team really works
    • Where friction appears
    • Which decisions need a person
  2. Map

    Workflows, exceptions, data sources, manual checks and escalation points are mapped with the team.

    What it settles

    • The workflow to start with
    • Its exceptions
    • Its systems and data sources
  3. Build

    The system is built around the constraints observed on site, not around an idealized process diagram.

    What it settles

    • Connectors into the systems in place
    • The client's own rules
    • What goes to a person
  4. Run

    It runs in production with human supervision and feedback loops from day one.

    What it settles

    • Exceptions reviewed by the team
    • Rules adjusted on live data
    • Who signs off
  5. Expand

    Once a workflow is trusted, the same team moves to the next one.

    What it settles

    • The next workflow
    • The same engineers
    • The same platform

Frequently asked questions

  • No. Mirage OS is the operating layer Mirage engineers deploy around your operation: they connect your systems, model your objects and rules, and run the agents with your team. It runs in the cloud, in your own cloud account, on-premise, or in edge and offline environments.

Get a custom automation plan

Tell us where your operations lose time. We send back a written plan: which workflows are worth automating, what a deployment looks like on your systems, and the shortest path to production. No commitment.

Prefer to talk it through? Book a call

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